Service provisioning

Sitefinity Cloud operates on a multi-tenancy architecture, where customers share some of the underlying compute, while keeping services and applications for each customer subscription (project) isolated on the network level. Each environment for each customer subscription (project) has separate application and database resources, as well as other dedicated Azure resources. There is no virtual multitenancy on the application or database level.

For customers with more specific requirements, Sitefinity Cloud provides the option for a single-tenant isolated setup. For more information, contact your Account Manager. 

After purchasing a Sitefinity Cloud subscription, each customer gets their own dedicated organization. Each Sitefinity Cloud subscription corresponds to a project in that organization.
If a customer purchases additional Sitefinity Cloud subscriptions, these are added as extra projects.

When placing your Sitefinity Cloud order, you must specify the following project parameters:

• Organization name
• Project name
• Region

  NOTE: For a list of available regions, see Regional data centers.

• List of emails for users that are to be invited
  This information enables the Sitefinity Cloud technical team to invite these users when the project is initially set up. The invited users will get permissions to invite other users.
• A range of public IP addresses and/or Site Shield setup
  This information enables the Sitefinity Cloud technical team to create an IP whitelist that is granted access to your Sitefinity Cloud environments. The addresses can belong to your organization and any partner organizations that will be working on your project. Alternatively or in addition to the IP allowlist, Sitefinity Cloud environments can be protected via Site Shield, which allows users to access the environments from any IP, but they will need to authenticate to gain access.